07 — Terms of Service
The working agreement.
I work directly with clients and companies on commission (a fixed price per piece of work) and monthly retainer terms. I'm open to freelance, gig, commission, part-time, and full-time engagements.
- Schedule
- I work on Philippines time, Monday to Friday, usually in the late evenings. Retainer clients can have a fixed or flexible schedule, including night hours, agreed in the Statement of Work. Weekends are for rest and focused project work. Approved weekend or holiday work is billed at a higher rate.
- Communication
- Email or WhatsApp. I reply within 24 to 48 hours on business days. Messages sent during my full-time work hours or on weekends get a reply the next business day. I prefer written updates. Video meetings are available by appointment and kept to a minimum. I don't take phone calls or do cold-calling.
- Time tracking and monitoring
- I don't use or accept time-tracking software, screenshots, keystroke or mouse tracking, or rigid clock-in systems. I log my own hours and share them with a summary of the work done.
- No trials or test tasks
- I don't do trials or test tasks, paid or unpaid. Please review my portfolio, client reviews, and introduction video before you decide. Once the contract is signed, work starts on the agreed milestones.
- Scope and workload
- Every engagement has a defined scope in the Statement of Work, with a workload that fits the hours and rate. I don't take unlimited-scope or "wear many hats" roles. Anything beyond the agreed scope gets a new quote.
- Exclusivity
- My services are non-exclusive. I may work with other clients, and any conflicts are handled through the Conflict of Interest Check and the NDA.
- Equipment
- I work from a main device with a backup device and power backup. Specs and speed tests are in the Application folder of my portfolio.
- Use of AI
- AI helps with research, drafting, and efficiency. Every output is manually edited and fact-checked before it reaches you.
- Billing
- Commissions and retainers are billed in advance. Biweekly billing is my default. Full upfront payment, 50/50, weekly, or monthly are also available. A 50% non-refundable deposit secures your spot on my schedule. I accept GCash, PayPal, Wise, or bank transfer (PHP or USD).
- Work and ownership
- Work is organized around milestones. Ownership transfers after final payment.
- Contract
- All services require a signed formal contract.
- Revisions
- Each project includes two rounds of revisions.
- Rush projects
- Projects needed within 24 hours include a 50% rush fee.
- Termination
- Either party may end the engagement with 48 hours' notice.
